TERMS & CONDITIONS 2026

CELLAR BAR HIRE

• Standard party bookings require a £150 deposit: £50 is retained as a cleaning fee and £100 is refundable subject to these terms. Bookings are secured only once the deposit is received and we confirm in writing, unless otherwise agreed.

• Friday and Saturday hire includes a staffed private bar as standard, with a £750 minimum drinks spend. Drinks packages count towards this spend; deposits and cleaning fees do not.

• Monday to Thursday hire is available without a private bar and with no minimum spend. Any deposit and cleaning fee will be confirmed before booking. Weekday private bar arrangements are agreed separately.

• If the minimum spend is not reached, the shortfall is deducted from the £100 refundable deposit. No additional minimum-spend shortfall will be charged beyond this £100.

• Maximum capacity is 85 people. Any minimum guest number for weekend bookings will be confirmed before booking.

• Access is by stairs only. Other customers may use the Cellar Bar toilets, so exclusive toilet access is not included.

• Your own playlists, DJs and live music are welcome by prior agreement. Please check connection and equipment requirements with us. Furniture may be rearranged with staff approval but must remain in the room.

GARDEN ROOM HIRE

• Standard party bookings require a £75 deposit: £25 is retained as a cleaning fee and £50 is refundable subject to these terms. Bookings are secured only once the deposit is received and we confirm in writing, unless otherwise agreed.

• There is no minimum spend. Hire does not include a private bar; guests purchase drinks from the main bar.

• Maximum capacity is 25 people, with no minimum guest number. Music, entertainment and layout changes require prior agreement.

• Different arrangements may be agreed in writing for meetings, clubs and community gatherings.

GENERAL CONDITIONS FOR BOTH CELLAR BAR & GARDEN ROOM

• Booking details
  Please confirm the organiser’s contact details, event type, guest numbers, start and finish times, and any special requirements. Setup, collection and changes must be agreed in advance.

• Finish times
  Monday–Thursday: last orders and music finish at 11 pm; departure time is agreed when booking.
  Friday–Saturday: Cellar Bar last orders and music finish at 12:30 am; main bar last orders are at 12:40 am. All guests must leave by 1 am. Earlier agreed booking times still apply.

• Decorations and catering
  Decorations and your own catering are welcome by prior agreement. Glitter, confetti, sequins and artificial snow are prohibited. Fixings must not damage surfaces; flames and smoke effects require approval. Keep exits and access routes clear.

Please remove food, decorations and belongings before leaving unless later collection is agreed. You or your caterer are responsible for food safety and allergen information. Kitchen facilities and storage are not included unless agreed.

• Drinks
  Only drinks purchased from The Exchange Bar may be consumed unless agreed otherwise. Outside drinks may be held by staff until departure. Unopened bottles brought as gifts can be stored safely during your event.

• Age and identification
  Birthday party bookings must be for a 21st birthday or above. Under-18s may attend subject to our premises licence and must remain supervised by a parent or responsible guardian. They must not consume alcohol or be supplied it by adults.

We operate Challenge 25. Valid photographic ID may be required before alcohol is served.

• Conduct and damage
  We may refuse service, ask guests to leave or end an event where serious misconduct makes it unsafe or unlawful to continue.

Reasonable, evidenced costs for damage, missing property or cleaning beyond the standard service may be deducted from the refundable deposit. We will explain deductions and will not charge twice for the same loss. Damage claims may exceed the deposit; the £100 minimum-spend shortfall cap remains separate.

• Cancellations
  Cancel in writing at least 28 days before your event for a full deposit refund, including the cleaning fee.

For cancellations with less than 28 days’ notice, we may retain reasonable net losses caused by the cancellation, up to the amount paid. Replacement bookings and costs saved will be taken into account, and the balance refunded. Cleaning not carried out will not be charged.

Date changes require written agreement and are subject to availability.

• Refunds and acceptance
  Refundable deposits will be returned promptly after the event once spend, room condition and refund details are checked.

If we cancel for reasons unrelated to your breach of these terms, payments for services not provided will be refunded. Your statutory rights remain unaffected.